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Customer Feedback
"I'd just like to thank you and your staff for sourcing the ST Machine for me, it is a beauty, the chavs can't stop looking at it! I'm holding off with the fluffy dice and Burberry covers for the minute I'll be back for a new car in 3 years that's if the chavs don't get hold of it!"
Mr. P. Jones - Focus ST

Legislation

Legislation

The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

Which service will we provide you with?

You will not receive advice or a recommendation from us on any insurance products we offer you. We may ask you some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed..

Whose products do we offer?

We can only offer products from a single insurer for Finance GAP Insurance, Early Termination GAP Insurance and Return To Invoice Insurance.

What will you have to pay us for our services?

You will not have to pay any fees for the services we provide.

Who regulates Us?

DSG Auto Contracts Limited is an Appointed Representative of Premia Solutions Ltd who is authorised and regulated by the Financial Services Authority. Our FSA Register number is 404277.

Our permitted business is:

  • Advising on investments (except pensions transfers and pension opt outs)
  • Arranging (bringing about) deals in investments
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments
  • Agree to carry on a regulated activity
  • Assisting in the administration and perfomance of a contract of insurance
  • You can check this on the FSA's register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

What to do if you have a complaint?

If you wish to register a complaint, please contact our Customer Services Department:

... in writing Write to DSG Auto Contracts Limited, Bredbury Parkway, Stockport, Cheshire, SK6 2SN

... by phone Telephone 08707 875418

If you cannot settle your complaint with us, you may escalte that complaint to;

...in writing The Complaints Manager, Premia Solutions Ltd, 3 Corunna Court, Corunna Road, Warwick, CV34 5HQ

...by Telephone 08707 571680

Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.

Governing Legislation

Business Names Act 1985

DSG Auto Contracts Ltd is a company registered in England. The company registration number is 546153. Our principal place of business is Camelot House, Bredbury Park Way, Stockport, SK6 2SN. DSG Auto Contracts Ltd is a subsidiary of DSG Financial Services Ltd also registered in England under the number 2313903. DSG Financial Services Ltd has the same address as DSG Auto Contracts Ltd. Newcar4me.com is a trading style of DSG Auto Contracts Ltd

Consumer Credit Act 1974 & Subsequent Enhancements

DSG Auto Contracts Ltd T/A newcar4me.com operates under guidance of the Consumer Credit Act 1974. We hold a licence issued by the Office of Fair Trading numbered 546153, allowing us to engage in all aspects of consumer credit. This act has recently been updated and DSG Auto Contracts Ltd is compliant with all new changes relating to advertising, pre-contract agreements and other areas.

Our parent company is a member of the Consumer Credit Trade Association which represents and governs the interests of consumer credit companies.

Data Protection Act 1998

DSG Auto Contracts Ltd T/A newcar4me.com is governed by the Data Protection Act 1998 which is further detailed on our Privacy Policy link. Our registration number is Z8720396

Financial Services Authority Regulation of General Insurance

DSG Auto Contracts Ltd is an appointed representative of DSG Financial Services Ltd. a company fully authorised by the Financial Servcies Authority to engage in the activity of selling and advising on general insurance. Our registered number is 300061.

Financial Services Distance Selling Directive Regulations 2004

As the majority of our transactions are carried out with no face to face contact we are subject to the rules of the Distance Selling Directive.

Should you have any questions relating to our company or web site, please use the contact us page to get in touch. We guarantee a response within 24 hours. If you have any complaints relating to any of the above then further information on making a complaint is on our home page.