"Thanks for your help yesterday in sorting out the "little local difficulty" with the car's colour. When I saw a dark blue car turn up on my doorstep yesterday instead of a silver one, I feared the worst - that this would take ages to sort out. This proved not to be the case however & I brought back a car, as ordered, late yesterday afternoon. Despite this problem, I found the order & payment process with you a very straightforward & comparatively painless proceeding. I will recommend you to my friends. Regards Terry"